Returns & Exchanges

At Molecular Company, we stand behind the science of our skincare; if you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. We ensure a seamless process to guarantee that your journey toward optimal skin health remains our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to start your return or exchange authorization.

• 2.
  Package Your Formula

  Securely place the product in its original packaging, ensuring the bottle is tightly sealed to prevent leakage during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Quality Inspection & Refund

  Once our lab receives your return, we will inspect the item and process your refund to the original payment method within 5-7 business days.