Frequently Asked Questions
Everything you need to know about our science-backed skincare.
Are Molecular Company products cruelty-free?
Yes, we are 100% cruelty-free. We do not test our formulas or ingredients on animals at any stage of the production process.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product within 30 days of delivery for a full refund, minus shipping costs.
Do you use synthetic fragrances in your formulas?
No, all Molecular Company products are formulated without synthetic fragrances or dyes to ensure compatibility with sensitive skin types.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.